Wal-Mart stores will soon have a new soundtrack that they’re calling Wal-Mart Radio, in which a DJ will spin tunes to be pumped through the stores.
Thousands of the big-box retailer’s workers are gathered here for its annual shareholders meeting, and Wednesday, executives unveiled to U.S. workers a list of changes they can expect to see in the stores and distribution centers that are aimed at boosting employee morale — and indirectly, improving customer service.
The one that seemed to draw the most whoops from the crowd was a pledge to ditch a CD that has apparently been on loop in the stores for months and begun to drive employees crazy. The CD was a punch line multiple times in executives’ presentation to workers, including when a puppet character named Willie joked that being a Wal-Mart store worker was getting dangerous. When Mike Moore, executive vice president of supercenters, asked why, Willie replied, “One of my fellow associates recently developed a serious eye-tic from hearing Celine Dion’s greatest hits on loop in our stores.” Justin Bieber was also name-checked as one of the singers featured on the notorious CD.
Wal-Mart stores and distribution centers will soon have a new soundtrack that they’re calling Wal-Mart Radio, in which a DJ will spin tunes to be pumped through the stores.
It’s a small change, but one that seems to reflect a renewed commitment to retaining talent that began earlier this year when the world’s largest private employer said that it would raise wages for some 500,000 of its workers by raising its minimum wage to $10 per hour by 2016.